Better Conversations Everyday (BCE)™
Better Conversations Every Day™ (BCE™) Suite teaches core skills than enable richer, more transparent, and more productive conversations. This simple yet practical research-based framework provides a lifeline to leaders during stressful and challenging conversations.
Better Conversations Everyday™ develops the 4 essential conversational skills from CCL’s LACE™ model:
- Listen to understand
- Ask powerful questions
- Challenge and support
- Establish next steps and accountability